Mercedes-Benz Toowong ( “We”, “Us”, Our”) is a part of the Autosports Group (ASG). We appreciate the importance of protecting your personal information and recognises the trust placed in us when you supply your personal information to us.
Both, we and ASG value your privacy and aim at all times comply with the Australian Privacy Act 1988 (as amended) and follow the Australian Privacy Principles (APPs) contained in this act.
This document outlines the procedures, practices and systems in Place that Mercedes-Benz Toowong follows.
Where possible we will collect your personal information directly from you when you:
Sometimes we may collect your personal information from third parties such as Finance and Insurance companies (resulting from your request for products or services) and service providers or individuals where we conduct a credit, employment or reference check.
The Protection of your personal information is a priority for us. We take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.
We employ a number of means to protect your personal information including:
We collect information reasonably necessary for or directly related to one or more of our business functions and activities. The types of personal information we collect may include but is not limited to your:
We use the personal information collected to provide you with the best possible products and services. To create a more personalised experience for you, and comply with our legal, regulatory, industry or workplace requirements.
More specific purposes include but are not limited to:
* Direct marketing can be delivered by a range of methods including mail, phone, email or SMS.
We may disclose your personal information to the following types of third parties:
Mercedes-Benz Toowong relies upon the personal information we hold about you to efficiently conduct our business of providing motor vehicle sales and services. For this reason it is extremely important that the information we collect is accurate, complete and up to date.
During the course of our business relationship with you, we may ask you, from time to time to tell us of any changes to your personal information; however, We also encourage you to actively engage with us and let us know when your details change or if your personal information needs correction or updating.
At any time you can request access to information we hold about you. We aim to respond to your request within 30 days.
Please note that depending on your request we may require documentary proof of your identity.
If you are not happy with the way we have handled your personal information or believe that we have breached the Privacy Act or APPs then please contact us and we will try our best to resolve the matter with you. For security reasons, we request that complaints, requests for access to or correction of personal information or any enquiries or questions concerning privacy matters be put in writing and either emailed or posted to:
The Privacy Officer
PO Box 631
INDOOROOPILLY QLD 4068
By phone: 07 3870 4500
By email: firstname.lastname@example.org